Privacy Policy
Utkal Bayanika (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, or physical stores.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or register.
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Non-Personal Information: Browser type, device information, IP address, cookies, and usage data to improve website performance.
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Transactional Information: Order history, payment confirmations, and delivery details.
How We Use Your Information
- We use the collected information for purposes including:
- Processing and fulfilling orders.
- Communicating about your purchases, inquiries, or services.
- Providing customer support.
- Improving our website, products, and services.
- Sending promotional offers, only with your consent.
- Complying with legal obligations.
Sharing of Information
We do not sell or trade your personal information. However, we may share information with:
- Service Providers: For payment processing, shipping, or IT support.
- Legal Requirements: If required by law or government authorities.
- Affiliated Entities: Government bodies or organizations directly linked with Utkal Bayanika.
Cookies & Tracking
Our website may use cookies and similar technologies to:
- Enhance user experience.
- Remember your preferences.
- Analyze website traffic and performance.
You can control cookie settings through your browser.
Data Security
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission or storage method is 100% secure.
Your Rights
As a user, you may:
Access, update, or correct your personal data.
Request deletion of your data (subject to legal/transactional obligations).
Opt out of marketing communications.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date: 03:10:25.
Return & Refund Policy
At Utkal Bayanika, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, you may request a return or refund within 7–10 business days of delivery.
Products must be unused, unwashed, and in original condition with tags and packaging intact.
Refunds will be processed to your original payment method once the returned item is received and inspected.
Shipping charges for returns may apply unless the item is faulty or incorrect.
Contact Us
If you have questions about this Privacy Policy, or our Return & Refund Policy, please contact us at:
Utkal Bayanika
Address: Utkal Bayanika, IPICOL Square, Jagatpur, Orissa, India 754021
Email: utkalbayanika@gmail.com
Phone: +91 90401 07004
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Utkal Bayanika Authentic Odisha handloom sarees, crafted with tradition and elegance. Celebrate heritage with every weave.
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